We’re excited to announce that we’ll be launching our brand-new website this week! This upgrade is long overdue, as we’ve been running on a 1st edition Shopify CMS system, which has served us well but is no longer up to the task of providing the experience we want for our customers. The new website will offer improved usability and a more seamless shopping experience, with a modern design and enhanced functionality.
Shipping Model Changes
Alongside the website upgrade, we are introducing a live postage rate system to give you full transparency on shipping costs. Initially, we’ll be using the Australia Post live rate to calculate postage based on the size and location of your order.
Very soon, we’ll also be activating TNT/FedEx live rate shipping, which will enable us to handle larger and bulkier items such as bags of soil, seedling trays, and other commercial-grade products. This expansion will give you more access to the supplies you need, no matter the size of your order.
Why the Change?
The website upgrade was necessary to enhance your overall shopping experience and to keep pace with current technology. The new system will make it easier for you to browse, order, and access our growing range of products, while providing a more streamlined interface that benefits both you and us.
Thank You for Your Patience
We’re aware this launch is happening during our peak season, which may add a little extra pressure as we work through any potential issues. Ideally, this would have been rolled out a couple of months ago, but we’re excited to finally bring these improvements to life. We truly appreciate your patience as we fine-tune things and get everything running smoothly.
What to Expect
- Live Postage Transparency: You’ll now see the actual cost of shipping at checkout.
- More Product Availability: With TNT/FedEx, we’ll soon be able to ship larger items like bulk soil and trays, giving you more choice.
- Better User Experience: Our upgraded website will be more intuitive and user-friendly, making shopping easier for you.
Thank you for your ongoing support,
